The Associated
Episode 14
Episode 13
On this episode of The Associated Podcast, Bryan and Todd sit down with Sloane Cerbana, Tricia Johnson, and Jason Loughridge of the Washington Multi Family Housing Association (WMFHA), the 2024 NAA Affiliate of the Year, to explore what it takes to build an association that consistently delivers value to its members while strengthening the rental housing industry as a whole.
What separates a good association from an award-winning one? Is it advocacy? Education? Leadership development? Community impact? The answer is all of the above.
On this episode of The Associated Podcast, Bryan and Todd sit down with Victoria Cowart, Vice President of Education at PetScreening, for a conversation about leadership, association engagement, professional development, mental health, and creating pathways to opportunity within the multifamily industry.
From founding local associations to educating thousands of industry professionals across the country, Victoria offers a unique perspective on what it takes to build stronger organizations, stronger teams, and stronger leaders.
Episode 11
Episode 12
Episode 10
This episode of The Associated features an in-depth conversation with Bob Pinnegar the President and CEO of the National Apartment Association about the evolution of the industry, the future of apartment associations, and why engagement at every level.
Bob shares how NAA transformed its organizational structure, modernized its communications and technology strategy, and scaled industry influence through advocacy, research, and member engagement.
In this episode of The Associated we a conversation packed with energy, strategy, and rockstar-level perspective. Bryan and Todd talk with bestselling author, keynote headliner, and CEO of Turn It Up Culture - Marvelless Mark Kamp. Mark breaks down the science behind BUDs (Big Unreasonable Dreams), goals so bold they haven’t been invented yet.
From “Einstein Time” to addressing “The Bottleneck”, this episode is loaded with practical ideas leaders can use immediately.
In this episode of The Associated, Bryan and Todd sit down with Jon Lowder, Executive Director of the Apartment Association of North Carolina, to break down what advocacy really means for owners, operators, suppliers, and association members.
With leadership experience spanning the Piedmont Triad Apartment Association (PTAA) Jon explains how associations help translate complicated regulations from building codes to environmental standards into real-world impacts legislators can understand.
Episode 9
Year 1 Recap
Episode 7
Betsy Cunningham joins The Associated to talk about why legislative advocacy isn’t nearly as complicated as people think.
Betsy shares how simply telling your story and showing up can make a real impact. The conversation explores how associations help make advocacy accessible, the role mentorship plays in professional growth, and why purpose should guide your work more than your job title.
In this special Year One recap episode, executive producer, Julie Zhang, interviews Bryan Holladay and Todd Whitlow about the origin story of the podcast and the surprising realizations that emerged from their first seven episodes..
Patrick McCloud joins The Associated to reflect on 25 years of leadership at the Virginia Apartment Management Association (VAMA).
The formation of VAMA through the merging of local affiliates, to Patrick’s personable approach with members, this conversation is packed with insight on what it really takes to build an association people want to be a part of.
Episode 6
Recorded live in Atlanta, this episode brings together The Associated hosts and the powerhouse team behind The Multifamily Hangout for a high-energy, deeply insightful breakdown.
Chris Moreno, also known as “Mr. PropTech”, is an Atlanta-based Entrepreneur. And Adrian Danila founder Multifamily X Consulting Group
This episode of The Associated hits all the right notes: professional, personal, and even musical!
Our guest, Kelli Lea, the President of National Apartment Association Education Institute (NAAEI) and Senior Regional Manager with Greystar, brings over 20 years of multifamily experience and a passion for education, leadership, and giving back to the multifamily industry.
Episode 5
Episode 4
In this episode of The Associated we talk with Nicole Upano and Jim Wilson, part of the National Apartment Association government affairs team.
They talk about finding their way into politics, the evolution of NAA’s advocacy, the important relationship with affiliates, and why “engagement” is more critical than ever for public policy advocacy work.
Episode 3
This episode proves one thing loud and clear: greatness in multifamily isn’t built alone, it’s built together. Angi Pusateri Downey, National Strategic Account Manager with CORT Furniture Rental and a nationally recognized leader in the apartment association space, brings a powerful blend of experience, heart, and strategy.
The Trailer
The Associated is a podcast created for the people who live and breathe apartment associations — whether you work in the industry, serve on a board, volunteer, or simply love being part of this unique community. Hosted by Bryan Holladay and Todd Whitlow, join us as we talk shop, swap stories, and occasionally pontificate about what makes this industry one of a kind.
Episode 0
Betsy Cunningham interviews Bryan Holladay and Todd Whitlow for The Associated Podcast in Episode Zero. The podcast features conversations with individuals in the multifamily industry. Bryan and Todd discuss their mission and vision, aiming to engage those who work, volunteer, and participate in Apartment Associations.
Episode 2
Episode 1
In this episode of The Associated, we talk with Russ Webb the Executive Director of the Bay Area Apartment Association. Russ is redefining what association leadership looks like in 2025 and beyond. From championing advocacy to launching middle school outreach, he’s doing apartment association things differently—and it’s working.
In this episode of The Associated, Bryan Holladay and Todd Whitlow invite their first guest, the amazing Elizabeth Riley, Senior VP at The Liberty Group, and a true powerhouse in the multifamily industry. With over 20 years of experience, she’s seen it all—from onsite operations to strategic supplier partnerships.
Multifamily Mixtape
In this episode, host Mark Sharp sits down with Todd Whitlow and Bryan Holladay to talk about their brand-new podcast, The Associated, and the vision behind it. What started as a casual conversation at a national conference turned into a bold new platform to amplify voices from across the apartment association world.
The Real Spill
The Real Spill, host Katie Spillers sits down with Bryan and Todd share their career twists and why networking is their secret weapon. From navigating post-COVID housing challenges to diving into the Housing First model for addressing homelessness, this episode hear the complex intersections of law, policy, advocacy, and community.
Our Services
CLTPR Management specializes in assisting smaller membership associations with back of the house administrative services. These services are available in a standard package or are customizable to help accommodate needs and budget constraints. CLTPR can also provide full-service association management and interim services.
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CLTPR can work with Associations and their Board of Directors to help provide guidance in establishing the best management structure approach to accommodate growth and provide assistance in the transition. Additionally, CLTPR provides association management consulting services and back-of-the-house administrative resources.
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The best led associations are member led associations. CLTPR works with associations directors and/or boards to create an association culture for membership engagement. It is essential that membership organizations are in tune with their membership to be able to understand their needs, provide member services and create relevant programming.
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Membership communication is a fundamental responsibility for any association however communications logistics have become a time-consuming ordeal. CLTPR can help organize, manage, strategize and execute membership communication. We can provide back-of-the-house services or assist with supplemental and compilatory communications.
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CLTPR’s bookkeeping services include recording, organizing, and tracking financial transactions to provide the association’s board of directors with accurate and up-to-date financial information. These services may include maintaining accounts, reconciling bank statements, and generating essential financial reports. Outsourcing these services to the CLTPR team can help to streamline financial operations, minimize errors, and allow the director/treasurer to focus on the core activities of running the association.
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Almost all associations reference government affairs work in their vision and mission statements. CLTPR can provide the training, resources, and management to help implement and accomplish a government affairs strategy. Whether it's through our Advocacy Framework training class or our behind-the-scenes management, we can assist any association in building a strong government affairs presence.